Shipping /Refund / Exchange / Warranty Policy
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer.
There are no refunds on products; all sales are final. However, we will exchange products if found to be expired or defective in anyway.
We offer a 30-day exchange guarantee on all Boatswain’s Locker products that we sell -- only if they are defective.
Boatswain’s Locker Address
4565 Lakeside Dr.
Jacksonville, FL 32210
Toll Free: (888) 383 1179
Local: (904) 388-0231
We do not accept returns and exchanges of any opened or used product
Upon receipt of the returned physical product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product using the original method of payment.
Warranty Policy & Procedure
All products are warranted to be free of defects by the manufacturer. We will replace any defective or expired products.
Updated December 1, 2020