Shipping /Refund / Exchange / Warranty Policy

Boatswain’s Locker

Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer.

Refunds

There are no refunds on products; all sales are final. However, we will exchange products if found to be expired or defective in anyway.

Exchange Policy

We offer a 30-day exchange guarantee on all Boatswain’s Locker products that we sell -- only if they are defective.

Boatswain’s Locker Address

Attention: 

Boatswain’s Locker
4565 Lakeside Dr.
Jacksonville, FL 32210

Toll Free: (888) 383 1179

Local: (904) 388-0231

We do not accept returns and exchanges of any opened or used product

Upon receipt of the returned physical product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product using the original method of payment.

Warranty Policy & Procedure

All products are warranted to be free of defects by the manufacturer. We will replace any defective or expired products.

Updated December 14, 2022